Privacy Policy
Last updated: May 16, 2025
This Privacy Policy describes how El Rafdeen Store LLC ("we", "us", or "our") collects, uses, and protects information when you visit rafdeenstore.net (the "Site") or place an order with us.
1. Information we collect
We collect only the information necessary to process and deliver your order:
- Contact information — your name and email address that you provide when contacting us or placing an order.
- Order information — the package tier you request, the platform on which credits are to be delivered, and any account identifier required for delivery.
- Payment information — payment confirmations and transaction references. We do not store card numbers or bank credentials.
- Communication history — messages exchanged with our team for the purpose of processing your order.
- Technical information — basic browser and device data (such as IP address and page views) collected automatically when you visit the Site.
2. How we use information
We use collected information solely for the following purposes:
- Processing and fulfilling your orders;
- Communicating with you about your orders or inquiries;
- Preventing fraud and verifying eligibility;
- Complying with legal obligations;
- Improving the operation and security of the Site.
3. Sharing of information
We do not sell, rent, or trade your personal information. We may share limited information only in the following cases:
- With our supported platforms, to the extent required to deliver your ordered credits;
- With payment providers, to process transactions;
- With law enforcement or regulatory authorities, when required by law;
- To protect the rights, property, or safety of El Rafdeen Store LLC, our customers, or others.
4. Data retention
We retain order records and communications for as long as necessary to meet our legal, accounting, and operational obligations. Technical logs are retained for a shorter period unless required for fraud investigation or legal compliance.
5. Data security
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of your information, subject to legal retention requirements;
- Object to certain uses of your information.
To exercise any of these rights, contact us at support@rafdeenstore.net.
7. Cookies and analytics
The Site may use cookies and similar technologies for essential functionality and basic analytics. You can disable cookies through your browser settings, but some features of the Site may not function properly.
8. Third-party links
Checkout is handled by a licensed third-party payment provider, and our Site may link to other third-party services. We are not responsible for the privacy practices of those services. We encourage you to review their policies separately.
9. Children
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it promptly.
10. International users
El Rafdeen Store LLC is based in the United States. If you access the Site from outside the US, you consent to the transfer and processing of your information in the United States.
11. Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date.
12. Contact
Questions about this Privacy Policy can be directed to:
El Rafdeen Store LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
support@rafdeenstore.net